We operate the majority
of our business in the following states: Arkansas, Illinois, Indiana,
Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Nebraska, North
Dakota, Ohio, Pennsylvania, South Dakota, Tennessee, and Wisconsin.
In this territory, we employ Regional Managers to develop business with
distributors and support our product lines. We also have Technical
Products Managers and Market Specialists on our staff to address
specific product applications on behalf of our customers. These Product
and Regional Managers are factory trained to serve our distributors and
their end-users. Our success as a Manufacturer's Representative firm is
attributed to our customer focus and the technical support (sales calls,
presentations, product demonstrations, training, etc.) we provide for
our products before and after the sale. How we differ from typical
representatives is in our approach to provide solutions. We have the knowledge
and skills to address the unusual applications,
and we care about helping distributors succeed.
We are committed to offering the finest products with the most complete service to our Customers - recognized distributors. Our knowledgeable Inside Sales Staff is ready to serve by recommending solutions, verifying stock, quoting, entering orders, and expediting. Surpless, Dunn & Co., Inc. is headquartered in a 25,000 square foot warehouse facility located in Chicago, IL, and we maintain inventory for most of the lines we represent. Orders placed for stocked inventory by 3:00 pm (Central Time) ship the same day. Understanding the value of our distributors' customers to their business, we remain invisible in our role by referencing only their company and customer names on any paper work enclosed in direct shipments.
Our typical distributors are involved in the sale of Construction Supplies, Electrical Supplies, Hardware Supplies, Industrial Supplies, Precision Measuring & Inspection Tools and Equipment, Welding Supplies, Safety Products and Farm Supplies. Our customers include Construction Equipment Distributors, Cutting Tool Distributors, Work Holding/Fixturing Distributors, Industrial Distributors, Machine Tool Distributors, Welding Supply Distributors, Electrical Supply Distributors, Hardware Co-ops, Precision Measuring Equipment Distributors, Gage Calibration Services, Farm Supply Distributors and Safety Product Distributors.
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